Key Messages from NTPUD/TCPUD during the COVID-19 Crisis | NLTRANLTRA

Covid-19 Community Updates

The North Lake Tahoe destination is continuing to monitor the COVID-19 outbreak with guidance from public health and government officials, along with tourism-industry partners to ensure the most accurate and timely information is provided.

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Key Messages from NTPUD/TCPUD during the COVID-19 Crisis

04.06.20

 

The North Tahoe Public Utility District (NTPUD) and Tahoe City Public Utility District both continue to track the ever-changing circumstances of the coronavirus (COVID-19) situation.

The key messages that NTPUD is currently pushing out to its customers are as follows:

    1. While the District’s facilities are closed to the public, the District remains open for business to support our customers remotely over the phone at (530) 546-4212 or via our website:  www.ntpud.org
    2. The District’s water service continues without modification and remains safe to drink and use.  The NTPUD’s water treatment processes and maintenance controls are designed to disinfect and prevent the introduction and spread of pathogens via the water system.
    3. The District’s sewer service continues without modification, however, in order to prevent clogged pipes, pump blockages, and sewer overflows we remind our customers that only toilet paper should be flushed down the toilet.  Any other wipes or materials should be placed in the trash as they do not break down after flushing.

The key messages that TCPUD is currently pushing out to its customers are as follows:

  1. The most current information regarding the District’s response actions can be found on our website at www.tcpud.org/covid-19
  2. While the District’s facilities are closed to the public, the District remains open for business and all essential services are being provided.  Customers needing assistance can contact us by phone at 530-583-3796 or by email at info@tcpud.org.
  3. The District’s water service continues without modification and remains safe to drink and use.
  4. The District’s sewer service continues without modification, however, in order to prevent clogged pipes, pump blockages, and sewer overflows we remind our customers that only toilet paper should be flushed down the toilet.  Any other wipes or materials should be placed in the trash as they do not break down after flushing.
  • We encourage any of our customers that may be experiencing a financial hardship as a result of COVID-19 to contact us at info@tcpud.orgor (530) 580-6057.